Support
For questions, problems or privacy requests, email support@diala.app.
What to include
- The email address you sign in to Diala with. If you use Sign in with Apple and chose to hide your email, say so.
- What happened and what you expected, step by step.
- When it happened: date, time and time zone.
- Your iPhone model and iOS version, and the Diala version if you know it.
- A screenshot, if it helps.
Never send passwords, card numbers or sign-in codes.
Delete your account
In the app, go to Settings › Delete account. This removes your account and your data, as the Privacy Policy explains. Deleting your account does not cancel an Apple subscription, so cancel it in iPhone Settings › your name › Subscriptions too.
Subscriptions and payments
Apple handles payments and refunds. To manage or cancel your plan, go to iPhone Settings › your name › Subscriptions. See the Terms of Use for how plans and the free trial work.
Privacy requests
Email us to get a copy of your data, correct it, or delete specific chats or calls. We reply within 30 days. You can also complain to the Saudi Data & AI Authority (SDAIA).
The services that receive your data are listed in Our AI providers.
Who we are
Diala is made by Salman Alzamil, an individual developer in Riyadh, Saudi Arabia. Email: support@diala.app